RISO, Inc. Web Site Privacy Policy


RISO believes in protecting the privacy of the personal information you may provide to us. Subject to the terms below, we will not sell to or share with any third parties your personally identifiable information gathered by means of the Riso.com web site.


WHAT INFORMATION IS COLLECTED

We collect a limited amount of personal information from you in certain areas of the Riso.com web site for a limited number of specific purposes. We collect the following information:


User Information

We require that you provide via the Website registration form, your name, address, company name, telephone and fax numbers, e-mail address, RISO system type, System Controller type, computer operating system, and a limited amount of information about you and your company's needs in order to download software drivers. We also request via the Website registration form, your name, address, company name, telephone and fax numbers, e-mail address, and a limited amount of information about you and your company's needs to receive our e-mail newsletter. This information is used to deliver pertinent information and documents to you and to help us provide better service to our customers, send tailored educational and marketing materials, and improve our web site.


IP Addresses

An IP address is a number assigned to your computer when you connect to the Internet. As part of the protocol of the Internet, web servers can identify your computer by its IP address. In addition, web servers may be able to identify the type of browser you are using or even the type of computer. RISO collects IP addresses and related information for the purposes of system administration, to assess the traffic to our site and to maintain and improve our site. While it is not our practice to link IP addresses to your personally identifiable information, we may use IP addresses to identify a user when we feel it is necessary to protect our site, customers or others.


Use Of Cookies

Cookies are small bits of information that some web sites transfer to an individual's hard drive for tracking and other purposes. Riso.com uses cookies to analyze the traffic, such as total visitors and pages viewed on our site, and make improvements based on the data we collect. Riso.com does not save passwords or credit card information in cookies. The use of cookies has become standard in the industry, especially at web sites that provide any kind of personalized service. Cookies may also be used by Riso.com's partners from third party sites to which Riso.com links. We do not control these cookies. The use of cookies by advertisers is standard in the Internet industry.


WHO IS COLLECTING THIS INFORMATION

RISO collects this user information via our web site. For example, information is collected if you request a download from the software Driver section or to subscribe to our newsletter. While you are using our web site, you may be linked or directed to other third party sites outside Riso.com that are beyond RISO's control. For example, you might click on a link that will take you off the Riso.com site. Each of these third parties may have a privacy policy different from that of Riso.com. You should review the applicable privacy policies of these third party sites before providing personally identifiable information. RISO is not responsible for any actions or policies of such third parties.


HOW COLLECTED INFORMATION IS USED

RISO uses collected information to supply product information and other information requested by users and potential customers and to provide users with information about products, upgrades, updates and other information RISO believes will be of interest to customers or users of the Riso.com web site. RISO also uses collected information to learn more about how visitors use the web site and to measure areas of interest in order to provide features and improve the functionality of the site. Information you provide might also be used to send you e-mails about new features and services on the Riso.com web site or a about RISO products, or to send you e-mails from or about carefully selected third party product or service providers. We will give you an opportunity to opt out of any such third-party marketing mailings. We might also use the information we collect to respond to e-mails, provide customer support or other similar reasons. Data collected online may also be combined with information you provide when you register your ownership of RISO products. Aggregate information is also used to help us run and maintain our site, study traffic patterns and generally learn about the usage of our site.


WITH WHOM THE INFORMATION MAY BE SHARED

We will not sell, rent, or lease your personally identifiable information to others. Unless we have your permission or are required by law, we will only share the personal data you provide us online with other RISO entities (parent and affiliates) and/or business partners who are acting with our agreement for the uses described in this Privacy Policy. Other than as above, except for the following exceptions, we will not knowingly authorize the disclosure of your personally identifiable information to third parties without your consent. First, we may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) RISO's rights or property, other Riso.com users, or anyone else who could be harmed by such activities. Second, we may disclose user information when we believe in good faith that the law requires it. Aggregate information (without personally identifiable information) may be used for internal business purposes, marketing purposes or shared with third parties for RISO's business purposes.


CHILDREN'S PRIVACY

Riso.com does not target children. We abide by the Children's Online Privacy Protection Act and will not knowingly collect personally identifiable information from children under age 13. We recommend that parents actively participate in their children's use of the Internet.


HOW YOU MAY CHANGE OR CORRECT YOUR INFORMATION

We are very concerned about the accuracy of the information we collect. If you want to change, correct, update, delete or opt-out of your registration information to which you have previously opted-in, please contact RISO via e-mail at webmaster@riso.com, and the necessary revisions will be made. This provision applies only to personally identifiable information collected via our web site, not to other information that may be gathered by cookies or from IP addresses or to aggregate information.


SECURITY PROCEDURES WE USE

We are very concerned with the security of your personally identifiable information and try to provide secure transmission of your information from your PC to our servers. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information transmitted over the Internet. Once we receive your information, we take steps that we believe are reasonably appropriate to protect the security of your data on our system, both internally and from outsiders, and to ensure the integrity of the data we collect. We use a combination of technological and policy methods to protect this data.


CHANGES IN THESE TERMS

We may change this Privacy Policy from time to time and will post notices on this site at the time of any material changes to this Privacy Policy. Your continued use of the Riso.com web site following the posting of changes to these terms will mean you accept those changes. If you have questions or concerns regarding RISO's Web Site Privacy Policy, please e-mail RISO at webmaster@riso.com.