To contact RISO Corporate
800 District Avenue
Burlington, MA 01803-5007
As of January 1, 2016 our address has changed to: 800 District Avenue, Suite 390
To contact RISO's Customer
Support Center, simply dial
For a dial by name directory
Equipment sales or
This team is ready and willing to keep you stocked for that next important print job! Call to inquire about upgrading your equipment, or about promotions and special offers on supplies and accessories.
For supply orders or inquiries
Call or fax our Order Processing
Team for supply orders, related supply inquiries, order status, and product information. Be sure to provide the serial number of your equipment to expedite your order. You may fax your order or inquiries to 1-800-265-2388.
For technical assistance related to hardware or software, contact our Technical Support Specialists. We can assist you over the phone or our Service Dispatch Team can schedule service on your RISO equipment, with a factory trained and certified technician.
Contracts or Meter Readings
Our Service Contract Team is ready to help when you have questions about cost-per-copy
and standard service contracts, meter collection, or service invoices.
If you are on a contracted plan requiring meter reporting you can call in your meter
readings by pressing 5, or fax your meter readings to 866-258-2964
Accounts Receivable Team
If you need information about your account–verifying payment receipt, checking account balances, or other statement-related inquiries–talk to our Accounts Receivable Team.
All other inquiries
RISO Inside Sales Support Team
(Available M-F, 8:30 am to 7:00
pm. EST) This team is ready and willing
to keep you stocked for your
next print job. Call to inquire about upgrading your equipment, or about promotions and special offers on supplies and accessories.
Tell us about your RISO customer
service experience, or contact us
at Direct Action .